Case Studies.

Results

Solved Initial Cyber Threat

Designed and implemented a solution in rapid-response format to mitigate risk and stop ongoing liability.

Modernized Global Operations

Designed new enterprise protocol from entry to executive level for the prevention of, and response to, future threats.

Analytics and Tooling for 4000+ Team

Allowed new cyber compliance standards to be easily enforced and visible for the entire organization.

Elevated Enterprise to Best in Class

The Client has since won multiple accolades for their cyber policy, which has been the subject of many derivative designs for prominent members of the industry.

The scope of work broke down into a two-part phased approach. The first phase was conducted to solve immediate cyber threats. The second phase incorporated our experience in modernization and Industry X.0 to digitize the company internally. Once this was completed, DHS would combine Analytics and Visualization solutions for the Client’s internal response teams and optimize the legacy data that had been collected for 50-plus years to enhance the ongoing response.

DHS Group outlined and conducted a comprehensive Prevention and Response Report in support of our Client's ongoing cyber threats. An Industry X.0 Analysis Report would also be conducted, supported by Analytic and Visualization capabilities to give C-Level and supporting executives the understanding necessary to deploy long-term strategies. Based on the results of the report, DHS Group would develop a proposed business solution that could be implemented on all fronts. The solution was delivered above expectations. Client dedication, commitment, and enterprise-wide adoption of solutions and maintenance have further increased effectiveness.

Results

Middleware Competency

Additionally, the profit margin was maximized by selecting the lowest-cost product from the internal part selection of the Client’s database of multiple vendors.

Travel Rate

Shipping times to 98% of users were within 1 to 2 days because Middleware was selecting the Distribution Center closest to the Client.

Launch Synopsis

Continental nationwide support: 4 vendors, 1.3 million products, and more than 27 distribution centers.

Ad Buy Specialists

Achieved an 8.6% conversion rate through detailed long-tail search terms.

Our specialists determined that households employed long-tail search terms like "GE dryer motor", but that power purchases (i.e., appliance repair specialists) typically conducted searches using part numbers. Because obtaining higher-rank results for searches based on part numbers was significantly less expensive than for those based on long-form searches, 70% of the market could effectively be reached at only 10% of the cost. Further optimizations led us to increasingly target this audience and outperform the competition.

Built Software, as part of the project, implemented integrations with three vendors to start and a couple on the way, including cross-over data with vendors. The database was scaled to find the best vendor by cost for the Client through a location relative to the Client and purchasing products. The vendors were held accountable for what they were to provide, through price and location, and it was ensured that the commutation with the site of new orders and vendors was accurate. This implementation led our Client to have the best data in the industry, which they were planning to sell for a lucrative price.

Results

Increased Sales

The Client reported a 317% increase in sales within the first two quarters of re-launch.

Crafted Website

The website was conceptualized and deployed with the Client’s finance’s in mind, yet it still outranks competitors.

Facilitated Further Growth

Multiple KPI plug-ins were implemented so that the Client could expand product volume ― the site continues to outrank competitors.

Minimal Client Contact

The website was launched quickly, with minimal disruption to the existing operation.

Understanding the full scope of the job required deep knowledge of our Client's operations in order to create and launch an impactful UI/UX experience for future users. The time that the Principals could dedicate to making design decisions and user acceptance testing was limited. Ongoing design and UX/UI decisions were made independent of the Client to initial spec. There would be no "revisions”.

In addition to deploying a new website, we approached our Client with a new brand initiative. Our Client’s line of work was saturated with competition, and our research discovered that enhanced brand positioning would help convert more potential users to paying customers. This was designed to set up a new strong internal foundation. It would also change the customer’s perception of the Client’s products and company as an industry leader.

Results

Constructive Guidance

To assist in broadening the Client’s service offerings ― ensuring profitability at scale, increasing profits by 73%.

Clean Management

Provided and designed ongoing management structure to support management operations.

Network Building

Established a concrete strategy to support other businesses for scalable operations in the future.

Consulting With Authority

Observed and identified the industry to develop technical requirements for the Client.

DHS Group focused on various development activities in local and regional areas. Sought local and regional media outlets for traditional advertising campaigns. Built customer referral partnerships with other businesses in the area. Sponsored local and regional events to help establish brand affinity with the community. Implemented a strategic mailing campaign and developed a door-to-door campaign because it made sense for our Client’s model. Encouraged multiple methods to stimulate word-of-mouth advertising as much as possible.

The partnership program provided formal structuring for stable, growth-focused ingress of new partners. This strategy was the stronghold of the marketing campaign for client acquisition. Our research phase indicated who the top authority leaders in the industry were for the potential partnership. We deployed an outreach campaign, and then negotiated the partnerships on behalf of the Client. Once the partnership was finalized, we crafted content and properly placed it across appropriate mediums for full optimization of client acquisition.

Results

Captured Global Attention

Top technology and fashion publications reported on the live augmented reality experience showcasing the production.

Delivered Industry-Leading Experience

Staged multiple international concurrent events in major urban hubs such as NYC, Hong Kong, and Paris.

Increased Brand Sales

Brand ambassadors were retained to increase the campaign’s reach by producing spotlight content to promote live events.

Ensured Seamless Delivery

Supported deployed networks for a seamless experience from start to finish without issues.

A core part of the experience that was required of DHS Group consisted of delivering on the ambition of the Creative team’s solution, established in partnership with the respective client. The IoT device and experience had high connectivity requirements for concurrency and latency, which had to be delivered seamlessly to all participants. DHS Group developers successfully met these requirements.

DHS Group provided show components including audiovisual systems, projection systems, and supporting animatronics to supplement the art direction orchestrated by the Client’s creative director, who wanted to capture the emotional experience of the participants. Additionally, this collaboration was crafted with industry award winners to deliver a truly bespoke experience that will add to the Brand’s prestige for years to come

Results

Optimized Global Routing

Used BI & Data Analysis for predictive placement of available charter to meet client demand. Reduced onboarding procedure by 64% on average.

Strategic Marketing

Established markets increased client retention by 87%. New market penetration increased bookings by 23%.

Authority Partnership

Established client sponsorship in luxury destinations in the Bahamas, the Mediterranean, and Asian markets.

Platform Modernization

Launched seamless functionality on scheduling and inventory, increasing client retention by 79.7%.

The charter clientele was demanding. Thus, ensuring that the full user experience from beginning to end was of the highest quality was paramount for project success. The charter clientele naturally has high expectations, which, when met, often lead to additional value in the form of introductions and referrals. Crafting a seamless experience from conception to deployment was paramount to achieving this goal. Once completed, maintaining a relationship was key to an ongoing success story

The Client was a prominent veteran of the industry and observed the rising demand of new customers entering the recreational leisure market. DHS Group connected to the two leading industry databases with thousands of yachts and catamarans, which increased supply and allowed the Client's ambitions to be translated directly into data analysis and visualization projections that their internal team could translate to a charter deployment. This resulted in a leg up on the competition, which operated on a legacy infrastructure.

Results

Encapsulate Client Intentions

Identified capabilities, functional requirements, and technical implementations required to support the Client’s vision.

Establish Investment Relations

Secured pitch deck and supported seed investment through in-person support and presentation.

Low-Level Solution Building

Developed a version of the IT platform and implementation blueprint that included technical complexity.

Accurate Analysis

Conducted market analysis of competitor capabilities and growth potential of the proposed venture.

DHS Group understands how investors operate when searching for an investment and can help identify the perfect investor through proper research. The process from Bar Napkin to Market must be sculpted to perfection. When researching for our Client, we identified and validated the market, ensured that the numbers aligned with what an investor was searching for, developed a go-to-market strategy, and formalized stakeholders' interests. After this was done, we created a pitch deck that presented value and, in short, received the right signatures to further our Client’s StartUP.

Major project features were to be deployed as independent services, each with its own stateless API and well-defined functionality. The architecture allows for agile-like software development methodologies and continuous integration/continuous delivery (CI/CD). This process enables the seamless integration of services for the Client. The leveraged infrastructure was to be designed and managed in alignment with best security practices and IT security standards. Auto-Scaling Groups (ASGs) provide automated horizontal scale-up/scale-down to meet usage load.

Results

Enhanced Platform Features

Multi-tenant access, on-site messaging, and fully expressive search capabilities with dynamic attributes.

Consulting with Authority

Ongoing support, focused on the re-evaluation of core business target markets, thereby supporting functionality.

Partnership Program

After launch, recruiters saw an acceleration of client acquisition by 59.1% within the first three months.

Nimble Back End

We delivered an integrated platform with back-end applications and databases for seamless performance.

During unit testing, we observed that the algorithm, in certain fringe cases, was providing anomalous results. The algorithm had core misrepresentations that made the desired functionality impossible. Our Solution Architects and engineers re-developed and deployed a new algorithm that cleared unit testing with the desired results.

The Client had no IT staff or expertise, and no prior experience developing a digital product. With that in mind, DHS Group was able to develop, communicate, and launch a series of dynamic attributes for our Client. We designed and deployed a simplified IT architecture providing a single-stack front-to-back platform in addition to delivering a smooth back-end performance.

Results

Minimum Viable Product

Provided early user feedback for future development to craft into a lethal company asset.

Enhanced Data

Data collection will provide insight for internal optimization and trends across the real estate globe.

Tech Authorities

Further established the Client as a leading authority with impressive and desirable tech capabilities.

Precision Stack

A technology stack that was secure, flexible, and robust established the enterprise-level development.

The Minimum Viable Product approach would satisfy minimum requirements and early users. This would also support the Client’s internal needs in the short term. However, the approach would be at a technical level, enterprise-ready and sufficiently secure to support future enhancement and scaling over the long term. The Client agreed that this perfectly fulfilled their goals, both long- and short-term.

With a conservative Client, the initial budget was well within requirements, albeit modest. Future development would be green-lit only on demonstrated performance and acceptance. This allowed DHS Group to initiate a stronghold into multiple phases of development alongside the attributes of flexibility and sturdiness to allow for the requested enterprise-level development.

Results

Brand Growth

Unique content deployed on the platform gained multiple first-page results across major search engines and industry publications.

Visionary Platform Building

Once launched, the company’s platform functionality increased customer engagement by 67.1%.

Partnership Acquisition

Re-positioning of the Brand and new offerings opened the door to global luxury lifestyle brands.

Increased Client Value

Analysis of the market and customers resulted in top-tier product offerings by major travel and lifestyle publications.

In the research phase, DHS Group discovered where content was weak across the existing industry. Then we created content to stand out in order to capture the global attention of leading brands and customers. With our Client already having a positive following, the enhanced content brought the tremendous value that was so clearly needed, resulting in new followers by the multi 10,000’s, increased engagement, and global luxury sponsorship.

The Client had an ongoing desire to develop global partnerships but lacked the formal capacity to have these opportunities support ongoing business. We facilitated the development of partnership models and provided structuring to take advantage of these opportunities as per notice. By sectioning, negotiating, and managing the global partnership, our Client partnered with top-tier brands.

Results

Top Retail Vendor Establishment

Vendors for retail distribution were selected, negotiated, and integrated with the Client for full nation-wide product tests. Successful purchase orders followed in large quantities.

Streamlined Management and Operations

A custom ERP solution boosted the effectiveness of existing businesses, saving 13% of the overall supply chain expenditure.

Emerging Online Coffee Titan

The brand positioned itself as an emerging online coffee shop. Online sales now make up 35.3% of revenues.

Predictive System for Consumer Demand

Based upon what is being ordered, AI-driven assistants alert production teams to meet volatile consumer trends.

DHS Group was able to designate the pain-points to restructure suppliers. This lead to negotiations and the securing of new suppliers to support the product line. In addition, this established the strengths and weaknesses of the current supplier and its competitors to conceptualize a proper stronghold. Therefore, we were able to generate a streamlined manufacturer experience from product development to distribution.

The Client had a myriad of custom business operations, unique to their business, that had to be addressed through the centralized system. In short, DHS Group was able to successfully represent their operations by creating unique micro-operations and visualization solutions for easy extension and scalability.